Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 15, 2025
Table of Contents
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Introduction

RULLA ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our BJJ academy management platform and related services.

By using RULLA, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Student and family member information
  • Payment and billing information
  • Academy information and preferences
  • Communications with our support team

Automatic Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Performance and error logs
How We Use Information

We use the information we collect for the following purposes:

Providing and maintaining our services
Processing payments and managing subscriptions
Communicating with you about your account
Providing customer support
Improving our platform and services
Detecting and preventing fraud
Complying with legal obligations
Sending marketing communications (with consent)
Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors and cloud hosting services.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or government request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL/TLS encryption
Secure data centers
Access controls
Regular security audits
Data backup and recovery
Employee training
Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

Account data: Retained while your account is active and for 3 years after closure
Financial records: Retained for 7 years as required by law
Support communications: Retained for 2 years
Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access your personal information
Correct inaccurate information
Delete your information
Object to processing
Data portability
Withdraw consent
Opt out of marketing
File a complaint

To exercise any of these rights, please contact us at privacy@rullabjj.com

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Essential Cookies

Required for the platform to function properly, including authentication and security features.

Analytics Cookies

Help us understand how users interact with our platform to improve performance and user experience.

Preference Cookies

Remember your settings and preferences for a more personalized experience.

You can control cookie preferences through your browser settings, though this may affect platform functionality.

Children's Privacy

Important: Our platform is designed for BJJ academies and may include information about minor students.

We take special care when handling information about children under 13 years of age:

  • We require verifiable parental consent before collecting information from children under 13
  • Parents can review, request deletion of, or refuse further collection of their child's information
  • We limit collection to information necessary for academy management purposes
Third-Party Services

Our platform integrates with trusted third-party services to provide functionality:

Stripe

Payment processing and subscription management. View their privacy policy

Supabase

Database and authentication services. View their privacy policy

Vercel

Platform hosting and performance monitoring. View their privacy policy

PostHog

Analytics and user experience insights. View their privacy policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do:

We will post the updated policy on this page
We will update the "Last updated" date at the top of the policy
For significant changes, we will notify you via email or platform notification
Your continued use of the platform constitutes acceptance of the updated policy
Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

General Support

support@rullabjj.com

Mailing Address

RULLA PTY LTD

Melbourne, VIC

Australia

Response Time

We aim to respond to privacy inquiries within 30 days.

Questions About Privacy?

We're here to help. Contact our team for any privacy-related inquiries.

Contact UsView Terms of Service